Office Assistant

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Ezer Home Solutions is looking for a detail-oriented, dependable Office Assistant to support scheduling, client communication, invoicing coordination, and daily operations. You’ll help keep our days running smoothly, our calendar accurate, and our clients taken care of with fast, professional communication.

Training will be completed with our team. After successful training, this role can be work from home.

• Answer calls, texts, and emails promptly and professionally
• Support scheduling questions, service questions, and basic quote coordination
• Send confirmations, reminders, and follow ups as needed to keep clients informed
• Maintain warm, solution-focused client relationships
   

• Build, adjust, and confirm daily/weekly schedules for residential and commercial clients
• Assign jobs based on availability, skill, and location; track team availability
• Update changes in CRM (Jobber) and keep owners informed of schedule impacts
   

• Maintain and update client records; organize digital documents and templates
• Support internal calendars (meetings, events, trainings) and task tracking (Asana)
• Assist with daily invoicing/status checks, cancellations, skips, and special requests
• Support supply checks/restock coordination and internal office needs
   

• Light lead follow up and nurturing (text/email/phone) to help move prospects to scheduled
• Assist with simple marketing tasks (social posts, email sends, flyers) as needed
• Keep CRM lead fields current and note conversion status
   

• Assist onboarding support (documents, schedules, basic systems walk-throughs)
• Keep clear two-way communication between the field team and office 
• Help coordinate schedule changes, supply needs, and team updates
   

• Prepare simple reports on client feedback, recurring status, and cancellations
• Track basic trends and daily ops notes to support improvements
   

• 1+ year of administrative, scheduling, or customer service experience required
• Strong attention to detail and ability to multitask in a fast-paced environment
• Confident communicator with a calm, solutions-first mindset
• Comfortable with technology (Google Workspace, calendars, CRMs like Jobber, task tools like Asana)
• Ability to work 20–30 hours per week with flexibility during business hours
• Reliable internet and a quiet, professional work-from-home setup (after training)
• Cleaning company experience preferred.
   

• Starting pay of $21.00 –$23.50 per hour, based on experience
• Paid training and clear systems to set you up for success
• Work from home after successful training
• Opportunities for growth as the company expands
• PTO, referral bonuses, swag, team outings, and more
   

Join Ezer Home Solutions and be part of a growing company that values both clients and team members. If you’re organized, proactive, and love keeping things running smoothly behind the scenes, we’d love to hear from you.